Withdrawal form

The Consumer/Consumer-Entrepreneur may withdraw from the Agreement within 14 days of receipt of the goods without giving any reason. The right to withdraw from the Agreement by the Consumer/Consumer-Entrepreneur is excluded e.g. in case of:
for the provision of services, if the Seller has fully performed the service with the express consent of the Consumer/Consumer-Entrepreneur, who was informed before the commencement of the service that after its fulfillment he would lose the right to withdraw from the contract
in which the price or remuneration depends on fluctuations in the financial market, independent of the seller and which may occur before the deadline for withdrawing from the contract - e.g.sale of foreign currencies;
in which the subject of the service is a non-prefabricated item, manufactured according to the specifications of the Consumer/Consumer-Entrepreneur or serving to satisfy his individual needs
in which the goods deteriorate quickly or have a short shelf life
in which the subject of the service is an item delivered in a sealed package, which cannot be returned after opening due to health protection or hygiene, if the packaging was opened after delivery,
in which the subject of the service are items that after delivery, due to their nature, are inseparably connected with other items
in which the subject of the service are alcoholic beverages, if their price was agreed during the conclusion of the sales contract, delivery may take place only after 30 days, and the value depends on market fluctuations beyond the Seller's control
in which the Consumer/Consumer-Entrepreneur explicitly demanded that the Seller come to him for urgent repair or maintenance
The Entrepreneur is not entitled to withdraw from the contract.
The statement of withdrawal from the contract should be sent via the withdrawal form on our website or in writing to the e-mail address of the Store, where the date of submitting the statement of withdrawal from the contract is the day of sending the statement. The statement must be sent within 14 days from the date of receipt of the goods.Upon receipt of the declaration of withdrawal from the Agreement by the Consumer/Consumer-entrepreneur, the Seller shall send to his e-mail address a confirmation of receipt of the declaration of withdrawal from the Agreement.
In the event of withdrawal from the Agreement concluded remotely, the Agreement is considered not concluded. What the parties have provided is returned unchanged, unless the change was necessary to determine the nature, characteristics and functionality of the Goods.
The consumer/consumer-entrepreneur is liable to the seller for reducing the value of the item due to its improper use, and therefore may be liable for the deterioration of the returned item and be charged for the deterioration of the returned item.
The returned goods should be returned together with the proof of purchase received with it or other proof of purchase of the returned goods in our store (e.g. confirmation of payment for the goods, e-mail confirming the purchase of the goods), with the annotation "Return".
The returned goods should be sent immediately to the store, no later than within 14 days from the date of withdrawal from the contract.
Physical goods are returned to the following address: Hvilina watch manufactory sp. z o.o., 17/19 Domaniewska st., of. 133, Warsaw, 02-672, Poland.
If you return an unused virtual product as a certificate for exchange for a physical product, that product will be deactivated and cannot be used.The Store shall refund the payment for the goods immediately, not later than within 14 days from the date of receipt of the Consumer/Consumer-entrepreneur's statement on withdrawal from the contract, with the proviso that at that time the Consumer/Consumer-entrepreneur returned the goods to the Store or confirmed its return (in whichever comes first). The payment is returned using the same payment methods that were used by the Consumer/Consumer-entrepreneur when making the purchase, unless the Consumer/Consumer-entrepreneur clearly indicated a different form of payment return.
The deadline for returning the goods does not apply if the seller has undertaken to collect them from the consumer himself.
The Consumer/Consumer-Entrepreneur receives a refund of all costs incurred by him, including the cost of delivering the goods in the amount of the cheapest shipping method offered by the store, with the exception of additional costs, e.g. related to packaging, insurance.

DECLARATION OF WITHDRAWAL FROM THE AGREEMENT


I hereby declare that I withdraw from the sales contract ………………………………………………………… [the subject of sale] concluded remotely on … [when purchasing a service - date of confirmation of the order ; when purchasing a product - date of receipt of the product].


I point out that as a result of withdrawal from the contract, the contract is considered null and void, and the parties are obliged to return the benefits to each other, unchanged. In view of the above, I request an immediate refund of the price paid by me in the amount of PLN ………….. In addition, I declare that the subject of sale will be returned by ................... in an unchanged state.

 

 

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signature of the declarant

 

 

 

 

 

 

 

………………………………. (place), date ………………..

 

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Tax Identification Number ………………………………………..

(if you purchased on invoice)
data of the person submitting the declaration


Store Data

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